Service Status
Current State
✅ Control Center: Available
✅ Data Center: Available
✅ Mobile data connectivity: Available
History
28–29 September 2026 – Data Center
The incident was first reported on 28 September at 08:15 CEST. Initially, no data was available through the user interface or API; data was then restored in stages. Service was fully restored on 29 September at 09:47 CEST, ahead of the estimated time of 12:00 CEST. Based on our current assessment, no data has been lost.
21 July-5 August 2026
Some BMA V3 and BMA TLC V3 devices were unable to establish a mobile data connection under certain network conditions. Affected devices appeared offline in Control Center, so monitoring and configuration were unavailable. Communication between BMA TLC and BMC continued to operate normally, and events were cached locally. Maintenance update 2026.2 U2 restored mobile data connectivity and improved resilience through LTE and GSM/EDGE support.
30 June 2026 · 09:15-11:10 CEST
Multiple devices temporarily lost mobile data connectivity because of a service degradation at the SIM card provider. Affected devices appeared offline in Control Center, so configuration and monitoring were temporarily unavailable. Devices continued to operate normally, communication with traffic light controllers was not impacted, and locally cached events were delivered after connectivity was restored.
2-3 June 2026 · 05:15-05:27 CEST
Multiple devices temporarily lost mobile data connectivity because of a service degradation at the SIM card provider. Affected devices appeared offline in Control Center, so configuration and monitoring were temporarily unavailable. Devices continued to operate normally, communication with traffic light controllers was not impacted, and locally cached events were delivered after connectivity was restored.
1 May 2026 · 08:55-10:45 CEST
Control Center generated false device-offline alerts after heartbeat data became stale because queries to Microsoft Service Log Analytics timed out. Devices and the Data Center remained fully operational throughout; the incident affected monitoring and alerting accuracy only.
29 October 2025 · 17:30–21:30 CET
Control Center became inaccessible due to a Microsoft Azure outage at 17:30 CET. Microsoft mitigated the incident and service was restored around 21:30 CET. Devices and the Data Center remained fully operational throughout.
Last updated: 29 September 2026, 09:47 CEST