Support Center

If you have any questions or problems, please don't hesitate to contact our Support team.

Support Center (tickets) — Visit the portal

Ticket benefits: real-time status tracking, complete case history, and organization-wide visibility. You can also email service@bernard-gruppe.com to open a ticket.

Support via phone (urgent matters)

• AT: +43 5223 5840 10160
• DE: +49 221 222825 60

Availability (Europe/Vienna time)

• 08:00 - 17:00 (Mon-Thu)
• 08:00 - 15:00 (Fri)