Data Center Incident – 28 September 2026#
Status: Resolved
Service restored: 29 September 2026, 09:47 CEST
Last updated: 29 September 2026, 09:47 CEST
Current Availability#
Service has been fully restored. All data is available again through the Data Center user interface and API, including data from after 6 September and data from active systems.
Recovery was completed on 29 September 2026 at 09:47 CEST, ahead of the estimated time of 12:00 CEST.
Data Integrity#
Based on our current assessment, no data has been lost as a result of the incident.
Timeline#
Updates are listed with the latest first. All times are in CEST.
29 September 2026, 09:47 – Resolved#
Service has been fully restored. All data is available again through the user interface and API. Recovery was completed ahead of the estimated time of 12:00 CEST.
28 September 2026, 16:08 – Partially Restored#
Data from before 6 September is available again through the user interface and API. Recovery of the remaining data is ongoing. The estimate has been updated to 29 September around 12:00.
28 September 2026, 15:45 – Issue Identified#
The issue was identified and recovery work began.
28 September 2026, 08:50 – Incident Reported#
No data was displayed through the user interface or API. Investigation began.