Rev. 09/2024
DC power supply unit with 12 to 48 V output voltage and at least 20 W (B101) or 60 W (B401) output power.
If other devices are connected to the power supply unit, the output power of the power supply unit must correspond to the required total peak power of all connected devices.
Ethernet network connection (at least 100 Mbit/s) with DHCP server and Internet access (at least 1 Mbit/s down/up). IPv4 - a private IPv4 address is sufficient.
Network camera(s) with RTSP (H.264) stream (at least 720p @ 25FPS). Camera(s) accessible via the network.
Cable with 2.5 / 5.5 mm DC plug (included).
RJ45 network cable (CAT 6)
Unplug the power supply.
Attach the device to the mounting surface or DIN-rail.
Plug the network cable into the Gigabit Ethernet port of the device and connect the cable to the network switch / router.
Connect the DC power-cable to the power supply and insert the DC-jack into the DC power (12-48V) connection on the device.
Switch on the power supply to start the device.
Firewall setting: In order for the device to communicate with the Control Center, the following ports must be open for outgoing connections:
Static IP: Should the device be assigned a static IP address in the network (optional):
Configure the static IP address in the IP/MAC binding of the router/DHCP server. The MAC address of the device can be found on the sticker on the underside of the device or in the data sheet supplied.
It may be necessary to restart the device after changing the network settings by briefly disconnecting it from the power supply.
As soon as the device is supplied with power and the network settings are configured correctly, the device should be displayed as online in the Control Center.
Select the corresponding device and add a new camera stream via “Add camera”:
The next step is to configure the camera stream. To do this, select “RTSP” from the drop-down menu under “Camera Connection - Connection type” and fill in the parameters for the camera stream.
Depending on which data interface is required, the corresponding data interface can then be selected on the right-hand side under “MQTT Connection - Configuration mode”. If the events are to be sent directly to a self-hosted MQTT broker, “Custom MQTT connection” must be selected. The parameters of the MQTT broker can then be configured in the “Custom MQTT” field.
For the configuration of the event triggers and other settings, see configuration.
| Port | Protocol | Richtung |
|---|---|---|
| Problem | Possible cause | Solution |
|---|---|---|
80
IPv4 - TCP/UDP
Outgoing
123
IPv4 - UDP
Outgoing
443
IPv4 - TCP/UDP
Outgoing
1194
IPv4 - UDP
Outgoing
8883
IPv4 - TCP
Outgoing
5671
IPv4 - TCP
Outgoing
Device is offline in the Control Center
Power supply outside the specification.
Voltage: 12 - 48V
Power: 20W (B101), 60W (B401) More power is required if other devices are connected to the same power supply!
Use of a suitable power supply.
Incorrect network configuration.
Clarification with network administrator.
Incorrect Firewall settings. see above.
Clarification with network administrator.
No internet connection over the network
Device has to be connected to a network with internet connectivity.
Device crashes frequently / is displayed as offline in the Control Center.
Power supply outside the specification.
Voltage: 12 - 48V
Power: 20W (B101), 60W (B401) More power is required if other devices are connected to the same power supply!
Use of a suitable power supply.
No data in Data Center
Network port of the MQTT service not enabled.
Activation of port 8883 by the network administrator.
No data received via custom MQTT broker
Network port of the MQTT service not enabled.
Activation of the used port by the network administrator.
