You decide when your devices receive an update. Of course, we recommend updating as soon as possible so that you can use the latest functions and benefit from quality improvements (e.g. model updates), bug fixes and security updates.

Scheduling updates

You have the option of updating individual devices or scheduling updates at specific times;

This makes it possible to carry out the update during less busy hours or during previously announced maintenance windows

This area provides an overview of all users who have access to your Control Center, as well as the ability to add, remove or edit users and user roles.

Adding a new user profile

To add a new user profile, simply click on New User and fill in all the required fields. The new user must set a personal password by verifying the email address via the Forgot your password workflow on the login page.

Editing an existing user profile

Only the role or access rights can be changed. If you want to change the names or email addresses of users, you must delete this user profile and then create a new one.

Types of user profiles

Viewer: This is a read-only authorization for Data Analytics. It enables access to existing scenarios and dashboards. ** User: Can access device configuration as well as data analytics as well as reconfigure devices, create dashboards and create scenarios. Admin: Has the same access rights as User and can also access the administration area.

General

You can create automatic e-mail notifications so that you are immediately informed of possible problems with your BMAs. These user-defined alerts are created and managed in the Monitoring Alerts section of the Control Center.

Choose from multiple templates, assign the appropriate device, define recipients and receive instant email notifications when a device changes status from Running to no longer operational.

Creating alerts

Let's start by creating alerts. This is done in three steps:

Condition for the alert

The conditions are based on the connection status and status of the stream. The three predefined conditions for alerts are explained in the table below:

At least one condition must be selected for the alert. It is also possible to select several conditions. An alert is sent as soon as one of several conditions is fulfilled or occurs. It is also possible to be informed as soon as the error no longer exists, i.e. the corresponding condition is no longer fulfilled:

Select device for the alert

In the second step, the devices for which the automatic alerts are to apply must be selected. To the left of Device Name/ID, all devices on this page of the list can be selected with one click. If there are several pages, this step must be repeated on each page. To find specific devices or IDs quickly, there is a search function at the top right:

Define recipient

In the third and final step when creating an alert, all recipients must be specified. An email address can be added by clicking on Add. There is no limit to the number of recipients.

Edit or delete alerts

A table with all configured alerts is displayed in the Monitoring Alerts section. In the Action column, the respective alert can be edited by clicking on the pencil icon or deleted by clicking on the trash can icon.

The editing process is identical to the creation process that we have already described here.

The license management area gives you an overview of your software licenses. This means in detail:

• The number of licenses currently in use: Number of activated camera streams. Deactivated streams are not counted.

• The total number of licenses purchased:** In general, all basic licenses can be used with any hardware belonging to you. The respective status of the individual licenses

  • Active: The license is currently valid and the expiration date is in the future.

  • Expired: The license is no longer valid and has therefore expired. Either the license has already been renewed or you have decided to let it expire.

  • Inactive: The license period begins on a future date. The start and end date of the respective license validity The order and invoice number and the number of streams included